Overview

The client is a leading Business Process Outsourcing (BPO) company, they needed to automate claims automation processes to improve operations efficiency.

Problem Statement

Manual data entry of medical enrolment form took 20 minutes of each FTE. The Client wanted to increase the throughput of the process.

Solutions

• Artificial Intelligence enabled Optical Character Recognition application
• Document preview and splitting functionality
• Ability to identify and extract various features like tables, text, special characters,
• handwritten text, checkboxes, etc.
• Export extracted output in JSON format or csv

Business Impact

Form digitization time reduced to 1 minute per document
Process throughput increased by 24 times