Background

A US-based ISV wanted to develop a conversational intelligence API, that can automatically transcribe, summarize, organize, and recall meeting notes, action items, and data.

Challenges

Here are some challenges that the client was facing:

• Unable to generate a meeting summary automatically.
• Unable to schedule a conference meeting and extract insights from the live call.

Solution Given

Connexis has developed a tool that is a conversational intelligence platform capable of understanding context and meaning in natural conversations between humans.Conversational Intelligence platform us capable of:

• Able to schedule a conference meeting and extract insights from the live calls.
• When the scheduled meeting ends, the meeting organizer will receive a summary email containing all the conversations that took place in the meeting.
• It can be utilized for any use case where you have access to recorded audio or video files and want to extract insights and other conversational attributes.
• It returns all the insights generated in the conversation including topics, questions, follow-ups.